All merchandise sales are final. No cash refunds will be issued.
If you receive an item that you are not satisfied with you may return the item and immediately select an alternate item as a replacement.
If you receive an item that is the wrong size or has a manufacturer’s defect you may return the item for an exchange of the same item.
No Returns on Books, DVD’s or Music CD’s.
Defective items can only be replaced by the same item.
Wearables may be returned only if they are in new condition (unwashed and unworn).
Shipping and Handling fees can not be refunded unless we made an error.
There is a $6 handling fee required for all exchanges. $10 handling fee for Hoodies.
Any other issues, including lost orders, must be reported within 30 days from placing the order to insure quality service. We are NOT responsible for lost orders that are not reported within the 30 day time period.
If there is a problem with your order or you need to exchange it for a different size:
...print this page, complete the information on it and return it (with the merchandise) to:
Zauntee Merchandise Returns
122 Industrial Drive
White House, TN 37188You will be notified by e-mail when your merchandise is received.
Exchanges are picked and shipped within 5 to 10 business days of receipt.